Frequently Asked Questions
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What is NeuroSight™?
AI-powered smart glasses built for everyday life. Capture photos, record videos, translate conversations, use a powerful AI assistant, and more, all hands-free.
How can NeuroSight™ benefit me?
Stay present while capturing life hands-free. Use AI to recognize what’s around you, answer questions instantly, and translate conversations effortlessly.
Are the glasses prescription-compatible?
We’re actively working to make NeuroSight compatible with prescription lenses. This feature will be available soon.
How should I clean my NeuroSight™ glasses?
Use the included microfiber cloth and a gentle lens cleaner. Avoid alcohol-based products and water exposure.
Do I need an app to use NeuroSight™?
You can take photos and videos without the app, but you’ll need it to access features like the AI assistant, live translations, and music.
How long does the battery last?
Powered by a 270mAh battery for 8–10 hours of active use or 7 days on standby. Built to last through your day.
Are they water-resistant?
Yes. They’re resistant to light water exposure, like rain or splashes, but not designed for swimming or heavy moisture.
What does the warranty cover?
Every pair includes a 1-year limited warranty that covers manufacturing defects, battery problems, and performance issues under normal use.
How do I get technical support?
Contact our support team by email, phone, or through the form on our website. We’re here to help with setup, troubleshooting, and returns.
How does the 30-Day Trial work?
Try your glasses for 30 days after delivery and return them anytime within that period for a full refund. Warranty claims are handled separately.